Terms and Conditions

Please find below our terms and conditions of booking. Once you begin a tour with Kerry Executive Travel, you are understood to have accepted the below terms and conditions.

Reservation and Booking: You are confirmed on receipt of your booking, however your booking is only confirmed once we have received your payment in full for the cost of the tour. 

Kerry Executive Travel will hereinafter be referred to as ‘we’: 

1. Booking

Once we have received your payment in full, we will email you a confirmation. This is your confirmation of booking. This should be printed and saved for own reference.

  1. We do not accept responsibility for unreceived emails. If your confirmation email does not arrive, it is the bookers responsibility to make Kerry Executive Travel aware of this so we can rectify and resend. 

  2. We reserve the right to sell any tours reserved without full payment or a deposit.

  3. Once the confirmation email is received, it is your responsibility to ensure the dates and details listed are correct. If any details are incorrect, please make Kerry Executive Travel aware of this so we can rectify and resend. 

2.  Insurance

  1. Insurance cover is not included in tour prices. 

  2. Kerry Executive Travel do not hold any responsibility for losses or injuries sustained while taking part in any activities outside of the package booked, or for any theft, loss or damage to personal belongings at any time during your tour. We recommend purchasing comprehensive travel insurance from a reputable provider ahead of any travel. 

3. Cancellation

  1. Cancelations or rescheduling of tours can be done within 24 hours of booking or up to 14 days before our tour start date for a full refund. 

  2. If you have rescheduled a tour, the same cancelation policy applies, but from the date you reschedule. You can cancel this date within 24 hours of rescheduling or up to 14 days before the new tour start date to receive a full refund.

4.  Refunds

All refunds relating to payments made via PayPal will be processed according to PayPal Terms and Conditions.

5.  Changes by us

We make every effort to honor every booking, but if circumstances beyond our prediction or control occur such as extreme weather conditions, civil strikes, etc. we reserve the right to alter or cancel your tour. 

6.  Laws

While on our tours, all passengers must obey the laws of the Republic of Ireland and the European Union. 

7.  Your Obligations and Responsibilities

  1. It is your responsibility to inform us of any medical condition of any parties taking part on our tours. 

  2. It is your responsibility to have all necessary visas, passports, permits and certificates required for your selected itinerary as well as any necessary vaccinations and to comply with all applicable laws.

8.  Complaints

We endeavor to provide all passengers with a thoroughly enjoyable, personalised experience. However, should you feel your experience has fallen short and you wish to make a complaint, please inform us as soon as possible so we can make every effort to resolve any issue you’re experiencing. If the matter cannot be resolved during the tour, we welcome any feedback or complaints via email and do our best to resolve the issue as best we can then also.  

9.  Weather Conditions

  1. Kerry Executive Travel do not accept responsibility for weather conditions. Refunds will not be offered for tours cancelled due to weather.   

  2. Under certain wind conditions the authorities at the Cliffs of Moher may decide, in their sole discretion, to close the Cliffs of Moher visitor centre. In such a scenario guests may choose whether to approach and view the cliffs at their own risk. If you choose to proceed it will be at your sole discretion and we cannot accept responsibility for any injuries or loss suffered. Please see section 5 “Changes by us” for more information. 

10.  Smoking 

Smoking is forbidden in all Kerry Executive Travel vehicles.

11.  General

  1. The booking conditions detailed herein contain the entire contract between you and Kerry Executive Travel.

  2. This contract and all matters arising out of it are governed by Irish law. We both agree that any dispute, claim or other matter which arises out of or in connection with this contract or your holiday will be dealt with by the Courts of the Republic of Ireland only. Changes to these Booking Conditions will only be valid if agreed by Kerry Executive Travel in writing. Please read carefully as they set out our respective rights and obligations. Once you begin your tour, by default you accept these terms and conditions.

Cookie and Privacy Policy 

Privacy Policy Last updated: 30/01/2019

Kerry Executive Travel (“us”, “we”, or “our”) operates https://www.kerryexecutivetravel.com (the “Site”). We are not responsible for the content or privacy practices of other websites. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

General statement

Kerry Executive Travel fully respects your right to privacy, and will not collect or publish any personal information about you through this website without your clear permission. Any personal information which you volunteer to Kerry Executive Travel will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988 – 2003 and the 2018 European GDPR provisions.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. (for example by e-mailing us, by using our online feedback form or by making a reservation using Paypal).Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Any information which you provide in this way is not made available to any third parties except where you are agreeing to pay for services using Paypal, and is used by Kerry Executive Travel or Paypal only in line with the purpose for which you provided it.

We use Paypal to minimise risk to your personal data when making purchases, and because Paypal are a familiar name with a highly regarded reputation. Your Credit Card or Banking Data is therefore handled entirely by Paypal so we encourage you to be familiar with their privacy policy and terms of business too.

For reasons of security and site continuity Kerry Executive Travel use services from Squarespace’s Content Delivery Network in order to provide our customers with safer (end to end encrpypted), faster and more resilient web experience across our entire website. As a routine part of providing this service Squarespace do collect some personally identifiable information from you or your web browser in order to manage, secure, and encrypt web browser traffic from your computer, via the Squarespace Network to the Kerry Executive Travel Web servers. You can read full details about how this service works by visiting Squarespace’s privacy policy.

Squarespace is not used to handle communications between your computer and Paypal at point of payment. Any communications between you and Paypal will always remain direct between your device and the Paypal servers. Click here for detailed information about Paypal.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This website uses temporary “session” cookies which enable a visitor’s web browser to remember which pages on this website have already been visited.

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics andSquarespacethat collect, monitor and analyse this.

Kerry Executive Travel will make no attempt to identify individual visitors, or to associate the technical details listed above with any individual. It is the policy of Kerry Executive Travel never to disclose such technical information in respect of individual website visitors to any third party (apart from our internet service provider, which records such data on our behalf and which is bound by confidentiality provisions in this regard), unless obliged to disclose such information by law.

The technical information will be used only by Kerry Executive Travel, and only for statistical and other administrative purposes. You should note that technical details, which we cannot associate with any identifiable individual, do not constitute “personal data” for the purposes of the Data Protection Acts, 1988 – 2003.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that we consider may interest you. You will be provided with a means of opting out of any such services within the content of any material we send you. Should you choose to opt out we will respect your preferences.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Kerry Executive Travel are pro-active in terms of security and data protection, We use end to end SSL encryption, security and resilience services from the well-known content delivery network Cloudflare in order to protect communications using our website, and all payment services takes place via Paypal to ensure your payment data is kept private between you and Paypal. Kerry Executive Travel’s technical department work hard to ensure that additional security measures are in place to protect our Web Platform and provide optimum security above and beyond the majority of regular sites.

Changes to This Privacy Policy.

This Privacy Policy is effective as of 30/01/2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us. If you are concerned about how personal data is processed via this website, please do not hesitate to bring such concerns to Kerry Executive Travel by contacting us using the appropriate details on our contact page.

Third Party Websites

This privacy policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any website to which this website contains a link. The inclusion of a link on the website does not imply endorsement of the linked website by us.
Additionally, we may provide you with access to third-party functionality that permits you to post content to your social media account(s). Please note that any information that you provide through use of this functionality is governed by the applicable third party’s privacy policy, and not by this privacy policy, and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Glossary of technical terms used

Web browser: The piece of software you use to read web pages. Examples are Google Chrome, Microsoft Internet Explorer, Firefox, Safari and Opera.
IP address: The identifying details for your computer, or your internet company’s computer, expressed in “internet protocol” code (for example 192.168.72.34). Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.
Cookies: Small pieces of information, stored in simple text files, placed on your computer by a web site. Cookies can be read by the web site on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can “remember” you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the web site.

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